Shipping policy
Processing Time
- All clothing is made solely by me. Clothing can take up to 2 weeks to be made.
- If for some reason the processing time exceeds 2 weeks, please contact me at jaelinespieces@gmail.com
Estimated Shipping time
- US Orders: 3-10 days (after shipped)
- International Orders: 3-10 days (after shipped)
- Once an order is marked as "delivered" by the courier, it is considered delivered for the purposes of refunds and cancellations.
Shipping FAQ
- Once an item is shipped, it is out of my control. Buyers are responsible for providing an accurate shipping address.
- If you need to make a change, I will try my best to accommodate you. However sometimes processing begins immediately and there may be times where the shipping label cannot be changed.
- If you entered the wrong address, forgot the apartment number, or had the package stolen, that is on the buyer. Refunds cannot be provided in these situations.
- Customers are responsible for any customs or import tax. Delays due to customs is not on us.